Terms &
Conditions

Aloraa Garden is a premium dining destination where contemporary luxury, exceptional cuisine, handcrafted beverages, and sophisticated ambiance come together to create memorable experiences. Whether you're joining us for an intimate dinner, a special celebration, a business gathering, or a relaxed evening with friends, we strive to provide exceptional hospitality and service.

By accessing or using the Aloraa Garden website, social media platforms, reservation services, or dining facilities, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

• Reservations are subject to availability.
• Aloraa Garden reserves the right to modify or cancel reservations in exceptional circumstances.
• Guests are requested to arrive on time for their reservations.
• Tables may be released after a reasonable waiting period if guests fail to arrive without prior notice.
• Large group bookings may require advance confirmation or deposit payments.

• Management reserves the right to refuse service to any guest whose behavior is deemed inappropriate, disruptive, unsafe, or offensive.
• Guests are expected to maintain respectful conduct toward staff and fellow diners.
• Dress code requirements, if applicable, may be communicated for specific events or dining experiences.
• Outside food and beverages are generally not permitted unless approved by management.

• Menu items, prices, promotions, and offers are subject to change without prior notice.
• Certain dishes or beverages may be unavailable due to seasonal availability or operational reasons.
• Images displayed on the website or social media are for illustrative purposes and may differ from the final presentation.

• All payments must be completed using approved payment methods available at the restaurant or website.
• Applicable taxes and service charges will be added as required by law.
• Guests are responsible for verifying their bills before payment.

• Event bookings may require advance payments or deposits.
• Cancellation policies for private events will be communicated at the time of booking.
• Aloraa Garden reserves the right to modify event arrangements due to unforeseen circumstances while making reasonable efforts to provide suitable alternatives.

• Guests are encouraged to inform our team about any food allergies, intolerances, or dietary restrictions before ordering.
• While we take reasonable precautions, we cannot guarantee a completely allergen-free environment due to shared preparation areas.

• Guests may take personal photographs for non-commercial use.
• Aloraa Garden may occasionally capture photographs or videos within the venue for promotional purposes. Guests who prefer not to appear may inform our team.
• Commercial photography or videography requires prior written permission from management.

All website content, including logos, images, branding, text, graphics, menus, and design elements, is the property of Aloraa Garden and may not be copied, reproduced, distributed, or used without prior written consent.

Aloraa Garden shall not be liable for:

• Loss of personal belongings within the premises.
• Delays, interruptions, or service disruptions caused by circumstances beyond reasonable control.
• Indirect, incidental, or consequential damages arising from the use of our website or services.

Guests are responsible for their personal property and conduct while visiting the premises.

Users agree not to:

• Misuse the website or attempt unauthorized access.
• Upload harmful, unlawful, or malicious content.
• Interfere with the operation or security of the website.

Any personal information collected through reservations, inquiries, or website interactions will be handled in accordance with our Privacy Policy.

Aloraa Garden reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.